Last updated: September 12, 2023
Readdle Limited (“Readdle” or “we”) welcomes you. We provide you with our application “Calendars” (“App” or “Calendars”), available on iOS, macOS, iPadOS, and watchOS subject to the terms and conditions of our Terms of Service.
This Privacy Notice describes which of your personal data the App collects, how stores, processes, and uses it, and what happens when you use the App.
We collect your personal data when you use the App according to this Privacy Notice. When you use our website by following the link (“Website”), your personal data is processed in accordance with the Privacy Notice for Readdle Website.
We understand you care about your privacy, and we appreciate the trust you place in us. To justify that trust, we embed the latest data security standards, improve our awareness of privacy matters, and comply with the General Data Protection Regulation and other privacy laws.
If you have any questions or comments about this Privacy Notice, visit our Support page for more information about the App or contact us.
We are the controller of your personal data processed through Calendars. This means that we determine the purposes and means of personal data processing.
| Name | Readdle Limited |
| Registration number | 630281 |
| VAT | IE 3560869EH |
| Address | Glandore Business Centre, Grand Canal House, 1 Grand Canal Street Upper, Dublin 4, D04 Y7R5, Ireland. |
| [email protected] – for general inquiries | |
| [email protected] – for privacy inquiries |
Our support team is happy to assist you in any matter. We kindly ask you to be polite and calm in your communication with us. Otherwise, we may not respond to offensive emails/messages.
When you download Calendars, you become our user ("User").
We divide the Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.
| Data subject | Description |
| Free User | User who uses the App for free |
| PRO User | User who subscribes to Calendars PRO subscription or uses it via trial |
| Newsletter Subscriber | User who subscribes to our newsletter |
| Support Requester | User who contacts customer support via the App |
| Feedback Provider | User who provides feedback about the App to us directly or via a third-party platform |
| Please note! We do not knowingly process the personal data of Users under the age of 16. If you are such a User or you are a legal representative of such a User, please contact us. | |
We receive data when you visit our App and interact with it, depending on your actions in the App and your device. Please read carefully the details below.
You can change your personal data in the App by exercising your right to rectification or by the App functionality. Please note that the same lawful bases and storage terms apply to the changed data.
We may also, although we do not necessarily do so, receive data from third parties. It depends on your settings and the features you use.
To process your personal data, we rely on the following lawful bases:
We collect identifiers, technical information, usage, and diagnostics data about the Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.
Most of the technical data we collect are anonymous, but some data is associated with your IP address and device ID. Please read about personal technical data below.
| Data | Reasons for Processing | Lawful Basis |
| Information about the сoarse location (IP address, timezone, country, city) | The optimization of the performance, debugging, enhancement of the features’ proper functioning, and improvement of the App | Legitimate interest |
| Identifiers (user ID, IDFV, and IDFA) | ||
| Purchase history | ||
| Usage data (product interaction, start version, application version, advertising data, library) | ||
| Diagnostics data (performance data) | ||
| Technical device information (for example, OS, device type, language, screen size, etc.) or network information (for example, IP address, HTTP user agent) | ||
| Data storage | ||
|---|---|---|
| Technical data. | We store the data for 3 years from its collection. | |
We collect Free Users’ personal data to provide you with the free functionality of Calendars. The amount of data collected differs depending on your device.
Pay attention that Calendars for watchOS does not sync data from the calendar accounts directly. It receives all data from Calendars that runs on other Users’ devices.
| Data | Reasons for Processing | Lawful Basis | OS |
| iCloud account information | To maintain your account | Performance of the contract | iOS, iPadOS, macOS, watchOS |
| Settings information | To personalize the App for your needs | Performance of the contract | iOS, iPadOS, macOS |
| Local calendar information | To synchronize the App with the calendars to let you manage the calendars in the App and import the information about the events | Performance of the contract | iOS, iPadOS, macOS |
| Information about the third-party calendars you connect to the App | |||
| Account data from the third-party calendars | |||
| Data from the other third-party services | To synchronize the App with the other third-party services to let you use them to create the events and tasks | Performance of the contract | iOS, iPadOS, macOS |
| Information on the events: name, time frames, color, notification settings, name of service and link to video calls, notes, location, and others | To provide the functionality of Calendars | Performance of the contract | iOS, iPadOS, macOS, watchOS |
| Your geolocation | To indicate the event’s location and provide you with local weather forecasts and improve event location suggestions | Consent | iOS, iPadOS, macOS |
| Your working schedule and planning time | To provide the functionality of Calendars | Performance of the contract | macOS |
| Your aims for Calendars | To improve the App based on your needs | Legitimate interest | macOS |
| Data Storage | |||
|---|---|---|---|
| Your geolocation. | We store the data during your use of the App | ||
| Other data. | We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you | ||
If you are PRO User, we collect the same data as the Free Users' Data and some additional data to provide you with the additional functionality of Calendars PRO.
| Data | Reasons for Processing | Lawful Basis |
| Tasks | To provide the functionality of Calendars | Performance of the contract |
| Reservation of conference rooms | ||
| Emails of the invited events' participants | To let you invite your contacts to the meetings | Performance of the contract |
| Calendars of your team members | To let you see and subscribe to the calendars of your team members | Performance of the contract |
| Your contacts | To make the invitations easier for you | Consent |
| Data Storage | ||
|---|---|---|
| Your contacts | We store the data during your use of the App | |
| Other data | We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you | |
You can subscribe to our newsletter in the App providing your email.
| Data | Reasons for Processing | Lawful Basis |
| Marketing mailing | Consent | |
| Data Storage | ||
|---|---|---|
| We store the data until you subscribe from the mailing | ||
You can request support and choose to provide us with detailed logs so we can help you with your troubles with the App.
| Data | Reasons for Processing | Lawful Basis |
| Full name | To personalize our response to your request | Performance of a contract |
| To respond to your request | ||
| Theme of the email, which includes the model of the device and OS version | To personalize our response in accordance with the device and OS version you use | |
| Text of the email describing the issue with the App | To fulfill your request | |
| Detailed logs | To recognize the actions in the App that led to bugs or concerns | Consent |
| Data Storage | ||
|---|---|---|
| We store the data during your use of the App and for 6 years after the termination of the Terms of Service between Readdle and you | ||
When you submit your feedback about the App to us directly or via third-party platforms, we process personal data in your feedback, which may include your first and last name, username, the text of the feedback, and/or any other information such as the feedback submission date, the rating which you assigned to the App, etc., contained in or related to the feedback.
| Feedback Provided to us Directly | ||
|---|---|---|
| Data | Reasons for Processing | Lawful Basis |
| To respond to your feedback and ask for your consent | Consent | |
| First and last name or username | To use your feedback in our marketing activities | |
| Text of the feedback | To use your feedback in our marketing activities | |
| Data Storage | ||
| We store the data for 6 years from feedback or the last communication on feedback | ||
| Feedback Provided via a Third-party Platform | ||
|---|---|---|
| Data | Reasons for Processing | Lawful Basis |
| First and last name or username | To use your feedback in our marketing activities | Legitimate interest |
| Text of the feedback | To use your feedback in our marketing activities | |
| Data Storage | ||
| We store the data for 2 years from feedback or the last communication on feedback | ||
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the legal basis for processing are determined by the respective privacy documents of these parties.
| Third Party | Privacy Documents |
| Privacy Policy | |
| Exchange | Exchange Server Privacy Statement | Microsoft Learn |
| Outlook | Privacy |
| Office 365 | Microsoft Privacy Statement |
| iCloud | Privacy – Apple |
| Zoom | Privacy Statement |
| GoTo | Privacy Policy |
We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third parties.
To share your data, we rely on the following lawful bases, depending on the case: consent, compliance with the law, and performance of a contract.
| Third Party | Description |
|---|---|
| Analytics tools | We use analytics tools to understand and promote our business. |
| Messengers | We use messengers to communicate with you in ways that are convenient for you. |
| Contractors | We cooperate with contractors to operate, develop, and improve the features and functionality of the App, fulfill your support requests, etc. We sign data processing agreements with them and impose various security measures to ensure your data is safe. |
| Services Calendars uses | We use third-party services to provide you with the functionality of the App. For example, we use Open AI functionality to help you generate tasks by suggesting content. You can find Open AI’s privacy document following the link. |
| Services our team uses | We use CRM systems, messengers, and other services in our organization to provide you with our services. |
| State authorities, courts, law enforcement agencies, etc | We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:
|
| To get a detailed list of the third-party recipients of your personal data, contact us | |
The personal data we collect is stored on the US servers, which participate in the Data Privacy Framework and European Economic Area (“EEA”) servers, which fall under the General Data Protection Regulation.
We may share personal data with the recipients in the USA and other countries, including non-EEA ones, ensuring that your data is protected and processed in accordance with the General Data Protection Regulation. For example, we share some data with our contractors in Ukraine.
To share the data outside the EEA, we rely on the adequacy decision by the European Commission or the Data Privacy Framework participation of the recipient.
If the recipient does not participate in the Data Privacy Framework and its country is not deemed to provide an adequate level of protection for your personal data, we adopt Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.
You can read more detailed measures to protect your personal data here.
We systematically perform Data Protection Impact Assessments to ensure that we use an appropriate level of technical and organizational measures to prevent accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of or access to personal data transmitted, stored, or otherwise processed.
To be more specific, to protect your personal data, we use HTTPS and encryption, divided group and individual access (where appropriate), an alarm system, corporate VPN, and written approved internal policies (like password policy and physical access policy).
Moreover, we systematically monitor our technologies’ state of the art and never forget about the backups. All our contractors are under contractual obligations compliant with the GDPR requirements.
You can contact us in case of any questions regarding security issues.
Here, you can find information about the specific steps we mentioned above:
| Physical Measures | |
|---|---|
| Limited Access to Premises | |
| Organizational Measures | |
Policies and Instructions
| Transfer Protection
|
| Contractor and Staff Training | Agreements
|
| Regular Access and Policy Review | Privacy Protection:
|
| Code Review | |
| Technical Measures | |
Encryption Technologies:
| Backup:
|
| Two-factor Authentication | Stress-tests |
| Static Analysis | Quality Assurance |
| Regular Patch Management | Dependency and Supply Chain Vulnerability Check |
You, as a data subject, have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency.
| Right | Description |
| Right to access | You can request an explanation of the processing of your personal data. |
| Right to rectification | You can change the data if it is inaccurate or incomplete. |
| Right to erasure | You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law. |
| Right to restrict the processing | You may partially or completely prohibit us from processing your personal data. |
| Right to data portability | You can request all the data that you provided to us, as well as request to transfer data to another controller. |
| Right to object | You may object to the processing of your personal data. |
| Right to withdraw consent | You can withdraw your consent at any time. |
| Right to file a complaint | If your request was not satisfied, you can file a complaint to the regulatory body. |
| To exercise your rights, contact us | |
| For EEA residents: we will answer your request within one month. If your request is not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here. | |
| For UK residents: we will answer your request within one month. If your request is not satisfied, you can submit a complaint at the Information Commissioner’s Office via number 0303-123-1113 or go online at www.ico.org.uk/concerns. | |
Your rights vary depending on the state of your residency, as indicated below.
| Right | Description | Area | |
| Right to access | You can request an explanation of the processing of your personal data. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Utah, Virginia |
| Right to correct | You can change the data if it is inaccurate or incomplete. | California, Colorado, Connecticut, Indiana | Montana, Tennessee, Texas, Virginia |
| Right to delete | You can send us a request to delete your personal data from our systems. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Utah, Virginia |
| Right to portability | You can request all the data that you provided to us, as well as request to transfer data to another controller. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Utah, Virginia |
| Right to opt out of sales | The right to opt out of the sale of personal data to third parties. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Utah, Virginia |
| Right to opt out of certain purposes | The right to opt out of processing for profiling/targeted advertising purposes. | Colorado, Connecticut, Indiana, Montana | Tennessee, Texas, Utah, Virginia |
| Right to opt out of the processing of sensitive data | The right to opt out of the processing of sensitive data. | California | |
| Right to opt in for sensitive data processing | The right to opt in before the processing of sensitive data. | Colorado, Connecticut, Indiana, Montana | Tennessee, Texas, Virginia |
| Right against automated decision-making | A prohibition against a business making decisions about a consumer based solely on an automated process without human input. | California, Colorado, Connecticut, Indiana, Iowa | Montana, Tennessee, Texas, Virginia |
| Private right of action | The right to seek civil damages from a controller for violations of a statute. | California | |
| To exercise your rights, contact us | |||
| We will answer your request within 30 to 60 days, depending on the state and legislative requirements. If your complaint is not satisfied, you can submit a complaint with the Federal Trade Commission. | |||
| Please note! Some states do not have privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us. | |||
California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt out of the “sale” of their personal information by a company governed by the CCPA.
We neither sell your personal information to anyone nor use your data as a business model. Your privacy is our top priority and we are committed to protecting it.
However, we support the CCPA by allowing California residents to opt out of any future sale of their personal information. If you want to record your preference that we will not sell your data in the future, please contact us via [email protected].
California residents visiting the App may request that we do not automatically gather and track information about their online browsing movements across the Internet.
Such requests are typically made through web browser settings that control signals or other mechanisms that allow consumers to exercise choice regarding collecting personal data about an individual consumer’s online activities over time and across third-party websites or online services.
We currently do not have the ability to honor these requests. We may modify this Privacy Notice as our abilities change.
| Right | Description |
| Right to access | You can request an explanation of the processing of your personal data. |
| Right to rectification | You can change the data if it is inaccurate or incomplete. |
| Right to delete | You can send us a request to delete your personal data from our systems. We will remove all data except of what we are obliged to store in compliance with the law requirements. |
| Right to data portability | You can request all the data you provided to us and request to transfer data to another controller. |
| Right to object opt-out | You may object to the processing of your personal data. |
| Right to withdraw consent | You can withdraw your consent at any time. |
| Right not to be subject to automated decision-making | You can object to being subject to automated-based processing to know if there are consequences concerning them due to such processing. |
| Right to lodge a complaint | If your request is not satisfied, you can file a complaint to the regulatory body. |
| To exercise your rights, contact us | |
| We will answer your request within 30 days. If your complaint is not satisfied, you can submit a complaint to the Office of the Privacy Commissioner of Canada. | |
The Privacy Notice and the relationships falling under its effect are regulated by the General Data Protection Regulation. Existing laws and requirements for processing personal data are subject to change. Should this be the case, we will publish a new version of the Privacy Notice addressing such changes in our App.
If we make substantial changes to the Privacy Notice or the App that affect your data privacy rights, we will notify you by email or display information in the App and ask you to read it. We will notify you in advance, and if you continue using the App after the changes come into effect, it shall be deemed that you have agreed to and accepted the updated Privacy Notice.